Machine Overview

• Machine Name : Hilton Open AI Guest Summary Report
• Title : OpenAI Hilton Guest Summary Report
• Short Description :
  

  This machine fetches the guest list and in-house list, processes them with OpenAI, and generates a summary report.

• Detail Description :

  This machine is part of a chain integrated with the Hilton PMS system. It retrieves in-house guest reports in CSV format via email and processes the data using OpenAI to generate a comprehensive summary report.

  Once the guest data is retrieved, the machine structures it and submits it to OpenAI along with a specified prompt and instruction set. This enables the generation of tailored insights or summaries — such as guest trends, VIP alerts, or personalized service suggestions. The machine ensures end-to-end automation by working alongside the email-fetching and report-processing subsystems, reducing manual effort and ensuring consistent guest communication intelligence.

• Machine Document : -

Classification

• Industry : Hospitality
• Category : GenAI
• Sub Category : -

Compatibility and Dependencies

• Dependent Machines : -
• Compatible Machines : -
• Version : 1.0.3

Specifications

• Input Specification : Download

  Receives configuration for how the guest report data should be interpreted and summarized:

  • OpenAI Model (String): The identifier of the OpenAI model to use (e.g., gpt-4).
  • Prompt (String): The base prompt or context provided to the AI for interpreting the data.
  • Instructions (String): Detailed command or summary style desired from the AI response (e.g., "Generate bullet points for front desk").
• Output Specification : Download

  Returns the AI-generated summary and its format type:

  • OAI Content (String): The generated textual content from the OpenAI model based on the prompt and instructions.
  • OAI Type (String): Describes the nature of the generated content (e.g., summary, guest_insights, alerts).

Infrastructure Requirement

• OS Requirement : Linux
• CPU : 500m
• Cloud : AWS
• RAM : 256Mi

Usage Stats

• Total OnBoarded : -
• Active OnBoarding : -