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Privacy Policy

Effective Date: 8th September 2025

Quantum Datalytica LLC (“Quantum Datalytica,” “we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal and non-personal information when you use the Quantum Datalytica Platform (the “Platform”), including our website, APIs, applications, and related services.

We want you to feel confident that your information is handled with care. Please read this Privacy Policy carefully to understand our practices. By accessing or using the Platform, you agree to the terms described below. If you do not agree, you should stop using the Platform immediately.

1. Information We Collect

We may collect different categories of information depending on how you interact with the Platform:

a) Personal Information

Information that directly identifies you as an individual, such as:

  • Name, email address, phone number, mailing/billing address.
  • Account login credentials (username, password).
  • Company/organization information if you register as a business user.
  • Identity verification details if required by compliance or legal processes.

b) Usage Information

Information collected automatically when you interact with the Platform, including:

  • IP address, browser type, device type, operating system, and time zone.
  • Pages visited, time spent on the Platform, workflow execution logs, and error reports.
  • Clickstream data showing how you navigate our services.

c) Transaction & Payment Information

If you purchase subscriptions, credits, or services:

  • Payment card details (processed securely by third-party payment processors).
  • Billing address and transaction history.
  • Records of invoices, receipts, and refunds.

d) Workflow & Project Data

As part of using our analytics and workflow services, you may upload, generate, or share content.

This can include:

  • Workflow definitions, scripts, and configurations.
  • Input/output data from machines, workflows, or analytics modules.
  • Metadata describing your usage of Quantum Datalytica services.

e) Communication Data

When you contact us (support requests, community forums, email, or chat):

  • The content of your communication.
  • Records of your interactions with our support team.

2. How We Use Your Information

We process your data only for specific and legitimate purposes. These include:

  1. Service Delivery
    • To provide, operate, and maintain the Platform.
    • To enable you to run workflows, access analytics, and manage your account.
  2. Account Management
    • To create and manage user accounts.
    • To send important notices (e.g., password reset, security alerts, subscription renewals).
  3. Improvement & Personalization
    • To analyze how the Platform is used, improve features, and fix bugs.
    • To personalize recommendations, dashboard views, and workflows based on your activity.
  4. Security & Compliance
    • To monitor for suspicious or unauthorized activity.
    • To comply with laws such as GDPR, CCPA, HIPAA (if applicable), and financial regulations.
  5. Communication & Support
    • To respond to your requests and questions.
    • To send you updates, product announcements, and educational material (with opt-out options).
  6. Payments & Billing
    • To process transactions securely.
    • To provide invoices and receipts.

3. How We Share Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • Service Providers: Hosting, cloud infrastructure, customer support, email delivery, analytics, and payment processing providers.
  • Business Partners: If you use third-party integrations within Quantum Datalytica, data may be shared to enable the service.
  • Legal Obligations: If required by law, regulation, court order, or government request.
  • Business Transactions: In mergers, acquisitions, or asset sales, your information may be transferred to the new entity.
  • With Consent: If you explicitly authorize us to share information for specific purposes.

We never sell your personal information to advertisers or data brokers.

4. Data Retention

  • We keep your personal information only as long as needed for the purposes described in this Privacy Policy.
  • Workflow and project data may be stored until you delete it or close your account.
  • Legal or regulatory obligations may require us to keep certain records for longer (e.g., tax, fraud prevention).

5. Data Security

We use industry-standard practices to protect your information, including:

  • Encryption in transit (HTTPS/TLS) and at rest.
  • Access controls with authentication and authorization mechanisms.
  • Regular security audits and monitoring for vulnerabilities.
  • Backup and disaster recovery processes.

However, no method of storage or transmission is completely secure. We encourage you to use strong passwords and safeguard your account credentials.

6. Your Rights

Depending on your location (e.g., EU/EEA, California, UK, Canada), you may have rights such as:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectify: Correct inaccurate or incomplete data.
  • Right to Delete: Request deletion of your personal data (“right to be forgotten”).
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Withdraw Consent: Stop certain processing where consent was previously given.

You can exercise these rights by contacting us at legal@quantumdatalytica.com.

7. Cookies & Tracking

We use cookies, pixels, and other tracking technologies to:

  • Keep you logged in across sessions.
  • Measure performance and improve usability.
  • Deliver relevant notifications and content.

You can disable cookies in your browser, but this may affect Platform functionality.

8. Third-Party Links & Integrations

The Platform may provide access to third-party websites, services, or applications, such as cloud providers, data storage services, analytics tools, GitHub, Google Cloud, AWS, or other integrations you choose to enable.

When you click on a link or connect your account to a third-party service, please note the following:

Integration Type Example of Data Accessed Example of Data Not Accessed
GitHub Authorized repositories you select Your private repos you did not authorize
Google Drive Specific folders/files you grant access to Entire Drive contents without permission
AWS / Cloud Storage Buckets or resources you connect Unlinked buckets or unrelated services
Payment Provider Transaction IDs, billing info for purchases Your full bank account details

This table is provided to make it clear that you stay in control of what information is shared, and we only access the scope you approve.

  1. External Websites
    • Third-party websites or applications are not operated or controlled by Quantum Datalytica.
    • We are not responsible for their content, privacy practices, or security policies.
    • We recommend reviewing their privacy policies before providing any information.
  2. Third-Party Integrations
    • Some Platform features allow you to connect your account to third-party services.
    • We are strictly restricted to capture only the profile information and data that you explicitly share or allow during the integration setup.
    • This means we will never collect unauthorized data from your connected accounts.
  3. Data Usage in Integrations
    • The information we obtain from third parties is used only for:
      • Enabling the integration you requested.
      • Synchronizing data you chose to share.
      • Delivering a seamless user experience inside the Platform.
    • We do not sell, rent, or use integration data for advertising or unrelated purposes.
  4. Examples of Data We Access
  5. Revoking Access
    • You may revoke integration permissions at any time directly from the third-party service (e.g., GitHub or Google account settings).
    • Once revoked, we immediately lose access to that information and will no longer process or store new data from that service.
  6. Disclaimer
    • If you share sensitive data through third-party integrations, that data will also be subject to the privacy and security practices of the third party.
    • Quantum Datalytica cannot guarantee how external services handle your information, though we work only with trusted providers.

9. International Data Transfers

If you access the Platform outside the United States, your data may be transferred and processed in the U.S. or other jurisdictions. We implement safeguards such as contractual clauses to protect international transfers.

10. Children’s Privacy

The Platform is not designed for individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via the Platform before the changes take effect. The “Effective Date” will be updated at the top of this page.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us at:

Quantum Datalytica LLC

Email: legal@quantumdatalytica.com

Address: Grapevine, TX 76051

Phone: +1 (512) 733-3085